Customer services.
概要
| 作品: | 152 作品在 29 項出版品 29 種語言 | |
|---|---|---|
書目資訊
Firing on all cylinders : = the service/quality system for high-powered corporate performance /
by:
(書目-語言資料,印刷品)
The Northbound train = finding the purpose, setting the direction, shaping the destiny of your organization /
by:
(書目-電子資源)
Great customer connections : = simple psychological techniques that guarantee exceptional service /
by:
(書目-語言資料,印刷品)
Relationship marketing for competitive advantage = winning and keeping customers /
by:
(書目-語言資料,印刷品)
Service management and marketing : = a customer relationship management approach /
by:
(書目-語言資料,印刷品)
The innovator's dilemma : = the revolutionary book that will change the way you do business /
by:
(書目-語言資料,印刷品)
Customer service training 101 : = quick and easy techniques that get great results /
by:
(書目-語言資料,印刷品)
The customer service activity book : = 50 activities for inspiring exceptional service /
by:
(書目-語言資料,印刷品)
The brave new service strategy : = aligning customer relationships, market strategies, and business structures /
by:
(書目-語言資料,印刷品)
Super service = seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it /
by:
(書目-語言資料,印刷品)
50 powerful ways to win new customers = fast, simple, inexpensive, profitable, and proven ideas you can use starting today! /
by:
(書目-語言資料,印刷品)
The customer-centered enterprise = how IBM and other world-class companies achieve extraordinary results by putting customers first /
by:
(書目-語言資料,印刷品)
The Arthur Andersen guide to talking with your customers = what they will tell you about your business (when you ask the right questions) /
by:
(書目-語言資料,印刷品)
Excuses, excuses, excuses -- = for not delivering excellent customer service - and what should happen! /
by:
(書目-語言資料,印刷品)
Information disparity = research and measurement challenges in an interconnected world /
by:
(書目-語言資料,印刷品)
Living supply chains : = how to mobilize the enterprise around delivering what your customers want /
by:
(書目-語言資料,印刷品)
The discipline of market leaders : = choose your customers, narrow your focus, dominate your market /
by:
(書目-語言資料,印刷品)
Excellence every day = make the daily choice-- inspire your employees and amaze your customers /
by:
(書目-語言資料,印刷品)
Using information to develop a culture of customer centricity = customer centricity, analytics, and information utilization /
by:
(書目-電子資源)
You've been framed = how to reframe your wealth management business and renew client relationships /
by:
(書目-電子資源)
The power to predict = how real-time businesses anticipate customer needs, create opportunities, and beat the competition /
by:
(書目-電子資源)
Service selling : = a guide to increasing sales and profits in consumer financial services /
by:
(書目-語言資料,印刷品)
Delivering customer service : = how to win a competitive edge through managing customer relationships successfully /
by:
(書目-語言資料,印刷品)
Killer customer care : = how to provide five star service that will double and triple your profits /
by:
(書目-語言資料,印刷品)
Knock your socks off answers = solving customer nightmares & soothing nightmare customers /
by:
(書目-電子資源)
Driving customer equity : = how customer lifetime value is reshaping corporate strategy /
by:
(書目-語言資料,印刷品)
Delivering customer service = a practical guide to managing successful customer relationships /
by:
(書目-語言資料,印刷品)
The brave new service strategy = aligning customer relationships, market strategies, and business structures /
by:
(書目-語言資料,印刷品)
IMC, the next generation = five steps for delivering value and measuring returns using marketing communication /
by:
(書目-語言資料,印刷品)
The buzz = 50 little things that make a big difference to delivering world-class customer service /
by:
(書目-語言資料,印刷品)
Global call centers = achieving outstanding customer service across cultures & time zones /
by:
(書目-語言資料,印刷品)
Key account management in financial services = tools and techniques for building strong relationships with major clients /
by:
(書目-語言資料,印刷品)
Strategic customer planning = how to develop and implement a strategic account plan /
by:
(書目-語言資料,印刷品)
Deliver outstanding customer service = gain and retain customers and stay ahead of the competition /
by:
(書目-語言資料,印刷品)
Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /
by:
(書目-語言資料,印刷品)
The evolution of integrated marketing communications : = the customer-driven marketplace /
by:
(書目-語言資料,印刷品)
Handbook of research on demand-driven web services : = theory, technologies, and applications /
by:
(書目-電子資源)
Design like Apple = seven principles for creating insanely great products, services, and experiences /
by:
(書目-電子資源)
Service-Ability = create a customer centric culture and achieve competitive advantage /
by:
(書目-電子資源)
Hedonism, utilitarianism, and consumer behavior = exploring the consequences of customer orientation /
by:
(書目-電子資源)
更多
較少的
主題