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Total access = giving customers what...
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Total access = giving customers what they want in an anytime, anywhere world /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Total access/ Regis McKenna.
其他題名:
giving customers what they want in an anytime, anywhere world /
作者:
McKenna, Regis.
出版者:
Boston, Mass. :Harvard Business School Press, : c2002.,
面頁冊數:
xv, 252 p. ;24 cm.
標題:
Consumer satisfaction. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=79093An electronic book accessible through the World Wide Web; click for information
ISBN:
0585440832 (electronic bk.)
Total access = giving customers what they want in an anytime, anywhere world /
McKenna, Regis.
Total access
giving customers what they want in an anytime, anywhere world /[electronic resource] :Regis McKenna. - Boston, Mass. :Harvard Business School Press,c2002. - xv, 252 p. ;24 cm.
Includes bibliographical references (p. 227-236) and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2003.
Available via World Wide Web.
ISBN: 0585440832 (electronic bk.)Subjects--Topical Terms:
578584
Consumer satisfaction.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .M3855 2002eb
Dewey Class. No.: 658.8/12
Total access = giving customers what they want in an anytime, anywhere world /
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