語系:
繁體中文
English
說明(常見問題)
回圖書館首頁
手機版館藏查詢
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Command performance = the art of del...
~
NetLibrary, Inc.
FindBook
Google Book
Amazon
博客來
Command performance = the art of delivering quality service /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Command performance/ with a preface by John E. Martin.
其他題名:
the art of delivering quality service /
出版者:
Boston, Mass. :Harvard Business School Press, : c1994.,
面頁冊數:
xx, 260 p. :ill. ;24 cm.
附註:
Articles originally published in the Harvard business review since 1982.
叢書名:
The Harvard business review book series
標題:
Customer relations. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=56196An electronic book accessible through the World Wide Web; click for information
ISBN:
058536706X (electronic bk.)
Command performance = the art of delivering quality service /
Command performance
the art of delivering quality service /[electronic resource] :with a preface by John E. Martin. - Boston, Mass. :Harvard Business School Press,c1994. - xx, 260 p. :ill. ;24 cm. - The Harvard business review book series.
Articles originally published in the Harvard business review since 1982.
Includes bibliographical references and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2001.
Available via World Wide Web.
ISBN: 058536706X (electronic bk.)Subjects--Topical Terms:
578582
Customer relations.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .C625 1994eb
Dewey Class. No.: 658.8/12
Command performance = the art of delivering quality service /
LDR
:01173cam a2200265 a 45
001
746939
003
OCoLC
005
20071227
006
m u
007
cr cn-
008
071227s1994 maua sb 001 0 eng d
020
$a
058536706X (electronic bk.)
035
$a
ocm47011673
040
$a
N
$c
N
$d
OCL
$d
OCLCQ
049
$a
AMFA
050
1 4
$a
HF5415.5
$b
.C625 1994eb
082
0 4
$a
658.8/12
$2
20
245
0 0
$a
Command performance
$h
[electronic resource] :
$b
the art of delivering quality service /
$c
with a preface by John E. Martin.
260
$a
Boston, Mass. :
$c
c1994.
$b
Harvard Business School Press,
300
$a
xx, 260 p. :
$b
ill. ;
$c
24 cm.
440
4
$a
The Harvard business review book series
500
$a
Articles originally published in the Harvard business review since 1982.
504
$a
Includes bibliographical references and index.
533
$a
Electronic reproduction.
$b
Boulder, Colo. :
$c
NetLibrary,
$d
2001.
$n
Available via World Wide Web.
$n
Access may be limited to NetLibrary affiliated libraries.
650
$a
Customer relations.
$3
578582
650
$a
Customer services.
$3
657636
650
$a
Quality control.
$3
576298
655
$a
Electronic books.
$2
lcsh
$3
542853
710
$a
NetLibrary, Inc.
$3
542851
730
$a
Harvard business review.
$3
571355
856
4
$3
Bibliographic record display
$u
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=56196
$z
An electronic book accessible through the World Wide Web; click for information
994
$a
92
$b
AMF
筆 0 讀者評論
館藏地:
全部
電子資源
出版年:
卷號:
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
W9016840
電子資源
11.線上閱覽_V
電子書
EB
一般使用(Normal)
在架
0
1 筆 • 頁數 1 •
1
多媒體
評論
新增評論
分享你的心得
Export
取書館
處理中
...
變更密碼
登入