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Perfect phrases for customer service...

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Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Perfect phrases for customer service/ Robert Bacal.
其他題名:	hundreds of tools, techniques, and scripts for handling any situation /
其他題名:	101 customer service training scripts for handling any situation
作者:	Bacal, Robert.
出版者:	New York :McGraw-Hill, : c2005.,
面頁冊數:	xv, 222 p. ;21 cm.
標題:	Customer services - Terminology. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=135398An electronic book accessible through the World Wide Web; click for information
ISBN:	0071465111 (electronic bk.)

Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /
Bacal, Robert.

Perfect phrases for customer servicehundreds of tools, techniques, and scripts for handling any situation /[electronic resource] : : Subtitle on ebook cover:101 customer service training scripts for handling any situationRobert Bacal. - New York :McGraw-Hill,c2005. - xv, 222 p. ;21 cm.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.

Available via World Wide Web.

ISBN: 0071465111 (electronic bk.)Subjects--Topical Terms:

879336
Customer services
--Terminology.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .B32 2005eb

Dewey Class. No.: 658.812

Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /
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