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The buzz = 50 little things that mak...

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The buzz = 50 little things that make a big difference to delivering world-class customer service /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The buzz/ by David Freemantle.
其他題名:	50 little things that make a big difference to delivering world-class customer service /
作者:	Freemantle, David.
出版者:	London ;Nicholas Brealey Pub., : 2004.,
面頁冊數:	1 v.
標題:	Customer services. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=125414An electronic book accessible through the World Wide Web; click for information
ISBN:	1857884159 (electronic bk.)

The buzz = 50 little things that make a big difference to delivering world-class customer service /
Freemantle, David.

The buzz50 little things that make a big difference to delivering world-class customer service /[electronic resource] :by David Freemantle. - London ;Nicholas Brealey Pub.,2004. - 1 v.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.

Available via World Wide Web.

ISBN: 1857884159 (electronic bk.)Subjects--Topical Terms:

657636
Customer services.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .F7267 2004eb

Dewey Class. No.: 658.8/12

The buzz = 50 little things that make a big difference to delivering world-class customer service /
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