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Using information to develop a cultu...

Loshin, David, (1963-)

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Using information to develop a culture of customer centricity = customer centricity, analytics, and information utilization /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Using information to develop a culture of customer centricity/ David Loshin, Abie Reifer.
其他題名:	customer centricity, analytics, and information utilization /
作者:	Loshin, David,
其他作者:	Reifer, Abie.
出版者:	Amsterdam :Elsevier, : 2013.,
面頁冊數:	vii, 86 p. :ill. ;23 cm.
標題:	Customer relations. -
電子資源:	http://www.sciencedirect.com/science/book/9780124105430
ISBN:	9780124105430 (electronic bk.)

Using information to develop a culture of customer centricity = customer centricity, analytics, and information utilization /
Loshin, David,1963-

Using information to develop a culture of customer centricitycustomer centricity, analytics, and information utilization /[electronic resource] :David Loshin, Abie Reifer. - Amsterdam :Elsevier,2013. - vii, 86 p. :ill. ;23 cm.

ISBN: 9780124105430 (electronic bk.)

LCCN: 2012361355Subjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HF5415.5 / .L67 2013

Dewey Class. No.: 658.812

Using information to develop a culture of customer centricity = customer centricity, analytics, and information utilization /
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