語系:
繁體中文
English
說明(常見問題)
回圖書館首頁
手機版館藏查詢
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
101 activities for delivering knock ...
~
Thomas, Ann, (1951-)
FindBook
Google Book
Amazon
博客來
101 activities for delivering knock your socks off service
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
101 activities for delivering knock your socks off service/ Ann Thomas and Jill Applegate.
其他題名:
One hundred one activities for delivering knock your socks off service
作者:
Thomas, Ann,
其他作者:
Applegate, Jill.
出版者:
New York :American Management Association, : c2009.,
面頁冊數:
xiv, 367 p. :ill.
標題:
Customer services. -
電子資源:
https://ebookcentral.proquest.com/lib/ndhu/detail.action?docID=452590Click to View
101 activities for delivering knock your socks off service
Thomas, Ann,1951-
101 activities for delivering knock your socks off service
[electronic resource] /One hundred one activities for delivering knock your socks off serviceAnn Thomas and Jill Applegate. - New York :American Management Association,c2009. - xiv, 367 p. :ill.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subjects--Topical Terms:
657636
Customer services.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .T477 2009
101 activities for delivering knock your socks off service
LDR
:01104nmm 2200277Ia 4500
001
2147701
003
MiAaPQ
006
m o d |
007
cr cn|||||||||
008
190311s2009 nyua sb 001 0 eng d
010
$z
2008053482
020
$z
9780814414446
035
$a
(MiAaPQ)EBC452590
035
$a
(Au-PeEL)EBL452590
035
$a
(CaPaEBR)ebr10310869
035
$a
(CaONFJC)MIL218925
035
$a
(OCoLC)430219840
035
$a
EBC452590
040
$a
MiAaPQ
$c
MiAaPQ
$d
MiAaPQ
050
4
$a
HF5415.5
$b
.T477 2009
100
1
$a
Thomas, Ann,
$d
1951-
$3
1094634
245
1 0
$a
101 activities for delivering knock your socks off service
$h
[electronic resource] /
$c
Ann Thomas and Jill Applegate.
246
3
$a
One hundred one activities for delivering knock your socks off service
260
$a
New York :
$b
American Management Association,
$c
c2009.
300
$a
xiv, 367 p. :
$b
ill.
504
$a
Includes bibliographical references and index.
533
$a
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650
0
$a
Customer services.
$3
657636
650
0
$a
Customer relations
$x
Management.
$3
582814
655
4
$a
Electronic books.
$2
lcsh
$3
542853
700
1
$a
Applegate, Jill.
$3
1094633
710
2
$a
ProQuest (Firm)
$3
2196311
856
4 0
$u
https://ebookcentral.proquest.com/lib/ndhu/detail.action?docID=452590
$z
Click to View
筆 0 讀者評論
館藏地:
全部
電子資源
出版年:
卷號:
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
W9348841
電子資源
11.線上閱覽_V
電子書
EB HF5415.5 .T477 2009
一般使用(Normal)
在架
0
1 筆 • 頁數 1 •
1
多媒體
評論
新增評論
分享你的心得
Export
取書館
處理中
...
變更密碼
登入