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The complete idiot's guide to great ...
~
Blohowiak, Donald W.
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The complete idiot's guide to great customer service
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
The complete idiot's guide to great customer service/ by Ron Karr and Don Blohowiak.
其他題名:
Complete idiot's guide
作者:
Karr, Ron,
其他作者:
Blohowiak, Donald W.
出版者:
New York, NY :Alpha Books, : c1997.,
面頁冊數:
xxvi, 326 p. :ill. ;24 cm.
附註:
Includes index.
叢書名:
Complete idiot's guide
標題:
Customer relations. -
電子資源:
http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=9003An electronic book accessible through the World Wide Web; click for information
ISBN:
0585055971 (electronic bk.)
The complete idiot's guide to great customer service
Karr, Ron,1956-
The complete idiot's guide to great customer service
[electronic resource] /Complete idiot's guideby Ron Karr and Don Blohowiak. - New York, NY :Alpha Books,c1997. - xxvi, 326 p. :ill. ;24 cm. - Complete idiot's guide.
Includes index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2000.
Available via the World Wide Web.
ISBN: 0585055971 (electronic bk.)Subjects--Topical Terms:
578582
Customer relations.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .K37 1997eb
Dewey Class. No.: 658.8/12
The complete idiot's guide to great customer service
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