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Sustaining knock your socks off service
~
Zemke, Ron.
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Sustaining knock your socks off service
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Sustaining knock your socks off service/ Thomas K. Connellan and Ron Zemke.
作者:
Connellan, Thomas K.,
其他作者:
Zemke, Ron.
出版者:
New York :Amacom, : c1993.,
面頁冊數:
xii, 176 p. :ill. ;24 cm.
標題:
Customer services. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=16213An electronic book accessible through the World Wide Web; click for information
ISBN:
0585199043 (electronic bk.)
Sustaining knock your socks off service
Connellan, Thomas K.,1942-
Sustaining knock your socks off service
[electronic resource] /Thomas K. Connellan and Ron Zemke. - New York :Amacom,c1993. - xii, 176 p. :ill. ;24 cm.
Includes bibliographical references.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2000.
Available via the World Wide Web.
ISBN: 0585199043 (electronic bk.)Subjects--Topical Terms:
657636
Customer services.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .C66 1993eb
Dewey Class. No.: 658.8/12
Sustaining knock your socks off service
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AMF
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