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Best of class = building a customer ...
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Shelton, Ken, (1947-)
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Best of class = building a customer service organization /
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Best of class/ Ken Shelton, editor.
其他題名:
building a customer service organization /
其他題名:
Building a customer service organization
其他作者:
Shelton, Ken,
出版者:
Provo, Utah :Executive Excellence Pub., : c1998.,
面頁冊數:
251 p. :ports. ;24 cm.
標題:
Consumer satisfaction. -
電子資源:
http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=6747An electronic book accessible through the World Wide Web; click for information
ISBN:
0585067791 (electronic bk.)
Best of class = building a customer service organization /
Best of class
building a customer service organization /[electronic resource] :Building a customer service organizationKen Shelton, editor. - Provo, Utah :Executive Excellence Pub.,c1998. - 251 p. :ports. ;24 cm.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
1999.
Available via the World Wide Web.
ISBN: 0585067791 (electronic bk.)Subjects--Topical Terms:
578584
Consumer satisfaction.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .B4835 1998
Dewey Class. No.: 658.812
Best of class = building a customer service organization /
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1999.
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AMF
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