語系:
繁體中文
English
說明(常見問題)
回圖書館首頁
手機版館藏查詢
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Service Innovation = How to Go from ...
~
Bettencourt, Lance.
FindBook
Google Book
Amazon
博客來
Service Innovation = How to Go from Customer Needs to Breakthrough Services /
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Service Innovation/ by Lance Bettencourt.
其他題名:
How to Go from Customer Needs to Breakthrough Services /
作者:
Bettencourt, Lance.
出版者:
New York :McGraw-Hill, : 2010.,
面頁冊數:
255 p.
標題:
Customer services. -
電子資源:
https://lb30.libraryandbook.net/Book_detial/EB978007171300901
ISBN:
007171300X
Service Innovation = How to Go from Customer Needs to Breakthrough Services /
Bettencourt, Lance.
Service Innovation
How to Go from Customer Needs to Breakthrough Services /[electronic resources] :by Lance Bettencourt. - 1st ed. - New York :McGraw-Hill,2010. - 255 p.
ISBN: 007171300X Subjects--Topical Terms:
657636
Customer services.
LC Class. No.: HF5415.5 / .B4848
Dewey Class. No.: 658.8/12
Service Innovation = How to Go from Customer Needs to Breakthrough Services /
LDR
:00658nmm a2200217Ia 4500
001
2330371
007
cr nn muauu
008
240326s2010 xxu s 000 0 eng d
020
$a
007171300X
020
$a
0071717862
020
$a
9780071713009
020
$a
9780071717861
035
$a
EB978007171300901
040
$a
L&B
041
0
$a
eng
050
0 0
$a
HF5415.5
$b
.B4848
082
1 0
$a
658.8/12
$2
22
100
1
$a
Bettencourt, Lance.
$3
3660333
245
1 0
$a
Service Innovation
$h
[electronic resources] :
$b
How to Go from Customer Needs to Breakthrough Services /
$c
by Lance Bettencourt.
250
$a
1st ed.
260
$a
New York :
$b
McGraw-Hill,
$c
2010.
300
$a
255 p.
650
0
$a
Customer services.
$3
657636
856
4 0
$u
https://lb30.libraryandbook.net/Book_detial/EB978007171300901
筆 0 讀者評論
館藏地:
全部
電子資源
出版年:
卷號:
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
W9457671
電子資源
11.線上閱覽_V
電子書
EB HF5415.5 .B4848
一般使用(Normal)
在架
0
1 筆 • 頁數 1 •
1
多媒體
評論
新增評論
分享你的心得
Export
取書館
處理中
...
變更密碼
登入