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Emotional value = creating strong bo...
~
Maul, Dianna, (1950-)
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Emotional value = creating strong bonds with your customers /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Emotional value/ Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
其他題名:
creating strong bonds with your customers /
作者:
Barlow, Janelle,
其他作者:
Maul, Dianna,
出版者:
San Francisco, CA :Berrett-Koehler Publishers, : c2000.,
面頁冊數:
xviii, 310 p. ;24 cm.
標題:
Customer services. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=41422An electronic book accessible through the World Wide Web; click for information
ISBN:
0585288909 (electronic bk.)
Emotional value = creating strong bonds with your customers /
Barlow, Janelle,1943-
Emotional value
creating strong bonds with your customers /[electronic resource] :Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson. - San Francisco, CA :Berrett-Koehler Publishers,c2000. - xviii, 310 p. ;24 cm.
Includes bibliographical references and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2000.
Available via World Wide Web.
ISBN: 0585288909 (electronic bk.)Subjects--Topical Terms:
657636
Customer services.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .B3673 2000eb
Dewey Class. No.: 658.8/12
Emotional value = creating strong bonds with your customers /
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AMF
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