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Excuses, excuses, excuses -- = for n...
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Sloat, Rose D.
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Excuses, excuses, excuses -- = for not delivering excellent customer service - and what should happen! /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Excuses, excuses, excuses --/ Darryl S. Doane and Rose D. Sloat.
其他題名:
for not delivering excellent customer service - and what should happen! /
作者:
Doane, Darryl S.
其他作者:
Sloat, Rose D.
出版者:
Amherst, MA :HRD Press, : c2001.,
面頁冊數:
119 p. ;19 cm.
標題:
Customer services. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=135958An electronic book accessible through the World Wide Web; click for information
ISBN:
1423716361 (electronic bk.)
Excuses, excuses, excuses -- = for not delivering excellent customer service - and what should happen! /
Doane, Darryl S.
Excuses, excuses, excuses --
for not delivering excellent customer service - and what should happen! /[electronic resource] :Darryl S. Doane and Rose D. Sloat. - Amherst, MA :HRD Press,c2001. - 119 p. ;19 cm.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.
Available via World Wide Web.
ISBN: 1423716361 (electronic bk.)Subjects--Topical Terms:
657636
Customer services.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .D6 2001eb
Dewey Class. No.: 658.8/12
Excuses, excuses, excuses -- = for not delivering excellent customer service - and what should happen! /
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