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10 steps to successful customer service

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Kamin, Maxine.

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10 steps to successful customer service

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	10 steps to successful customer service/ Maxine Kamin.
作者:	Kamin, Maxine.
出版者:	Alexandria, VA :American Society for Training and Development, : 2010.,
面頁冊數:	xviii, 170 p. :ill. ;23 cm.
標題:	Customer services. -
電子資源:	http://portal.igpublish.com/iglibrary/search/ASTDB0000002.html
ISBN:	1562865900

10 steps to successful customer service
Kamin, Maxine.

10 steps to successful customer service[electronic resource] /Maxine Kamin. - Alexandria, VA :American Society for Training and Development,2010. - xviii, 170 p. :ill. ;23 cm.

ISBN: 1562865900Subjects--Topical Terms:

657636
Customer services.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

10 steps to successful customer service
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020 $a 9781607283676 (e-book)
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040 $a DLC $c DLC
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082 0 0 $a 658.812
100 1 $a Kamin, Maxine. $3 999363
245 1 0 $a 10 steps to successful customer service $h [electronic resource] / $c Maxine Kamin.
260 $a Alexandria, VA : $b American Society for Training and Development, $c 2010.
300 $a xviii, 170 p. : $b ill. ; $c 23 cm.
650 0 $a Customer services. $3 657636
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