Hotel management.

A survival guide for hotel and motel professionals / by: (Language materials, printed)

New trends in tourism and hotel industry by: (Electronic resources)

Professional hotel organisation and front office management by: (Electronic resources)

Greening food and beverage service = operations & management / by: (Electronic resources)

The importance of the level of care for personal services = personal guest service in the context of guest centricity and guest care / by: (Electronic resources)

Guestcraft : = front of house operations / by: (Language materials, printed)

Hotel internal control guide / by: (Language materials, printed)

Solving guest problems by: (Projected and video material)

Suggestive selling by: (Projected and video material)

From check-in to check-out by: (Projected and video material)

Exceeding guest expectations by: (Projected and video material)

Hotel and motel management and operations / by: (Language materials, printed)

Planning for emergencies by: (Projected and video material)

Accommodation management : = perspectives for the international hotel industry / by: (Language materials, printed)

Organizational behaviour in hotels and restaurants : = an international perspective / by: (Language materials, printed)

Hotel management and operations / by: (Language materials, printed)

Check-in check-out / by: (Language materials, printed)

Food and beverage : = suggestive selling by: (Projected and video material)

Hotel operations management / by: (Language materials, printed)

Hotel management and operations / by: (Language materials, printed)

Hotel front office management / by: (Language materials, printed)

Professional front office management / by: (Language materials, printed)

Developing hospitality properties and facilities by: (Electronic resources)

Front office operations and management by: (Electronic resources)

Hotel investments : = issues & perspectives / by: (Language materials, printed)

Introduction to hospitality operations : = an indispensable guide to the industry / by: (Language materials, printed)

Front office operations and management / by: (Language materials, printed)

Check-in check-out : = managing hotel operations / by: (Language materials, printed)

Hotel asset management : = principles & practices / by: (Language materials, printed)

The international hotel industry : = sustainable management / by: (Language materials, printed)

Front office = procedures, social skills, yield and management / by: (Electronic resources)

Profit planning by: (Electronic resources)

Managing negative word-of-mouth on social media platforms = the effect of hotel management responses on observers' purchase intention / by: (Electronic resources)

Revenue management in the lodging industry = origins to the last frontier / by: (Electronic resources)

Hospitality revenue management = concepts and practices / by: (Electronic resources)

Revenue management im hotel = von Kennzahlen bis mice am Beispiel Erklärt / by: (Electronic resources)

The contemporary hotel industry = a people management perspective / by: (Electronic resources)

Managing facilities by: (Language materials, printed)

New trends in tourism and hotel industry by: (Electronic resources)

Hotel accounting.. 1 by: (Electronic resources)

Latest trends in hotel industry by: (Electronic resources)

Principles of hotel management by: (Electronic resources)

Lodging, restaurant and resort management by: (Electronic resources)

How to open and operate a bed & breakfast / by: (Language materials, printed)

The business of hotels by: (Language materials, printed)

Introduction to hospitality management / by: (Language materials, printed)

Hotel accounting.. 2 by: (Electronic resources)