Call centers.

Call center operations = profiting from teleservices / by: (Electronic resources)

Global call centers = achieving outstanding customer service across cultures & time zones / by: (Electronic resources)

Developments in the call centre industry : = analysis, changes and challenges / by: (Language materials, printed)

Linguistic ethnography of a multilingual call center = London calling / by: (Electronic resources)

Ethnography.

Call centers.

Linguistic Anthropology.

Telecommunication.

Call centers- Management.

Sociolinguistics.

Discourse Analysis.

Customer services.

Sociology of Work.

Multilingualism.