東華大學圖書館 |

語系: 繁體中文

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Researching customer satisfaction & ...

Market Research Society.

FindBook

Amazon

博客來

Researching customer satisfaction & loyalty = how to find out what people really think /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Researching customer satisfaction & loyalty/ Paul Szwarc.
其他題名:	how to find out what people really think /
作者:	Szwarc, Paul.
出版者:	London :Kogan Page, : 2005.,
面頁冊數:	xiv, 258 p. ;24 cm.
標題:	Consumer satisfaction. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=137384An electronic book accessible through the World Wide Web; click for information
ISBN:	1423728564 (electronic bk.)

Researching customer satisfaction & loyalty = how to find out what people really think /
Szwarc, Paul.

Researching customer satisfaction & loyaltyhow to find out what people really think /[electronic resource] :Paul Szwarc. - London :Kogan Page,2005. - xiv, 258 p. ;24 cm. - Market research in practice series.

Includes bibliographical references (p. 247-251) and index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.

Available via World Wide Web.

ISBN: 1423728564 (electronic bk.)Subjects--Topical Terms:

578584
Consumer satisfaction.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .S99 2005eb

Dewey Class. No.: 658.8343

Researching customer satisfaction & loyalty = how to find out what people really think /
LDR:01079nam a2200253 a 45 001 759313
003 OCoLC
005 20080514
006 m d
007 cr cnu---unuuu
008 080514s2005 enk sb 001 0 eng d
020 $a 1423728564 (electronic bk.)
035 $a ocm61849091
040 $a N $c N
049 $a AMFA
050 1 4 $a HF5415.5 $b .S99 2005eb
082 0 4 $a 658.8343 $2 22
100 $a Szwarc, Paul. $3 882415
245 1 0 $a Researching customer satisfaction & loyalty $h [electronic resource] : $b how to find out what people really think / $c Paul Szwarc.
260 $a London : $c 2005. $b Kogan Page,
300 $a xiv, 258 p. ; $c 24 cm.
490 0 $a Market research in practice series
504 $a Includes bibliographical references (p. 247-251) and index.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2005. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Customer loyalty. $3 717777
655 $a Electronic books. $2 lcsh $3 542853
710 $a Market Research Society. $3 882414
710 $a NetLibrary, Inc. $3 542851
856 4 0 $3 Bibliographic record display $u http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=137384 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF