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Information technology enabled globa...

Reponen, Tapio.

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Information technology enabled global customer service

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Information technology enabled global customer service/ [edited by] Tapio Reponen.
其他作者:	Reponen, Tapio.
出版者:	Hershey, PA :Idea Group Pub., : 2002.,
面頁冊數:	288 p.
標題:	Customer services - Technological innovations -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=72746An electronic book accessible through the World Wide Web; click for information
ISBN:	1591400872 (electronic bk.)

Information technology enabled global customer service
Information technology enabled global customer service[electronic resource] /[edited by] Tapio Reponen. - Hershey, PA :Idea Group Pub.,2002. - 288 p.

Includes bibliographical references and index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2002.

Available via World Wide Web.

ISBN: 1591400872 (electronic bk.)Subjects--Topical Terms:

743331
Customer services
--Technological innovationsIndex Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .I54 2002eb

Dewey Class. No.: 658.8/12/0285

Information technology enabled global customer service
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650 $a Customer services $x Technological innovations $x Management. $3 743331
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650 $a International business enterprises $x Communication systems $x Management. $3 596460
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