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Customer satisfaction = practical to...
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Customer satisfaction = practical tools for building important relationships /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer satisfaction/ Dru Scott.
其他題名:
practical tools for building important relationships /
作者:
Scott, Dru.
出版者:
Menlo Park, Calif. :Crisp Publications, : c2000.,
面頁冊數:
viii, 118 p. :ill. ;26 cm.
標題:
Consumer satisfaction. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=113172An electronic book accessible through the World Wide Web; click for information
ISBN:
1417524820 (electronic bk.)
Customer satisfaction = practical tools for building important relationships /
Scott, Dru.
Customer satisfaction
practical tools for building important relationships /[electronic resource] :Dru Scott. - 3rd ed. - Menlo Park, Calif. :Crisp Publications,c2000. - viii, 118 p. :ill. ;26 cm. - A fifty-minute series book. - Fifty-Minute series..
Includes bibliographical references.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2004.
Available via World Wide Web.
ISBN: 1417524820 (electronic bk.)Subjects--Topical Terms:
578584
Consumer satisfaction.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.335 / .S38 2000eb
Dewey Class. No.: 658.8/12
Customer satisfaction = practical tools for building important relationships /
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