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Measuring customer satisfaction
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Measuring customer satisfaction
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Measuring customer satisfaction/ Richard F. Gerson.
作者:
Gerson, Richard F.
出版者:
Menlo Park, Calif. :Crisp Publications, : c1993.,
面頁冊數:
ix, 112 p. :ill. ;26 cm.
叢書名:
Fifty-Minute series
標題:
Consumer satisfaction. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=112754An electronic book accessible through the World Wide Web; click for information
ISBN:
1417522070 (electronic bk.)
Measuring customer satisfaction
Gerson, Richard F.
Measuring customer satisfaction
[electronic resource] /Richard F. Gerson. - Menlo Park, Calif. :Crisp Publications,c1993. - ix, 112 p. :ill. ;26 cm. - Fifty-Minute series.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2004.
Available via World Wide Web.
ISBN: 1417522070 (electronic bk.)Subjects--Topical Terms:
578584
Consumer satisfaction.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .G46 1993eb
Dewey Class. No.: 658.8/12
Measuring customer satisfaction
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