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Workplace basics competencies (SCANS...
~
Harrison, Wilda Earlyn.
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Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers./
作者:
Harrison, Wilda Earlyn.
面頁冊數:
100 p.
附註:
Source: Dissertation Abstracts International, Volume: 57-12, Section: A, page: 5128.
Contained By:
Dissertation Abstracts International57-12A.
標題:
Education, Vocational. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9717160
ISBN:
0591253259
Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
Harrison, Wilda Earlyn.
Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
- 100 p.
Source: Dissertation Abstracts International, Volume: 57-12, Section: A, page: 5128.
Thesis (Ph.D.)--University of Missouri - Columbia, 1996.
Purpose. The purpose of this study was to ascertain the importance of the workplace basics competencies needed by entry level and middle-management employees as perceived by hotel/motel managers. Data were collected to determine demographic information concerning hotel/motel managers.
ISBN: 0591253259Subjects--Topical Terms:
1017499
Education, Vocational.
Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
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Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
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Source: Dissertation Abstracts International, Volume: 57-12, Section: A, page: 5128.
500
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Supervisor: Bob R. Stewart.
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Thesis (Ph.D.)--University of Missouri - Columbia, 1996.
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Purpose. The purpose of this study was to ascertain the importance of the workplace basics competencies needed by entry level and middle-management employees as perceived by hotel/motel managers. Data were collected to determine demographic information concerning hotel/motel managers.
520
$a
Procedures. The purposive sample included 324 units identified from the 1995 Missouri Getaway Travel Guide of hotel/motel managers classified C (
$5
1 to \
$7
5 rates) or higher. The questionnaire was mailed to hotel/motel managers and asked them to rate their perceptions of the importance of the workplace basics competencies needed by their entry level and middle-management employees. They were also asked to answer questions focusing on information pertinent to the study. The hypotheses were tested using a two factor design with repeated measures on one factor, a split-plot design. This was completed by using multivariate analysis of variance (MANOVA) procedures.
520
$a
Findings. There was a significant difference between the mean scores of the importance ratings of workplace basics competencies needed by entry level employees and the middle-management employees in the hotel/motel industry. The importance of workplace basics competencies were perceived to be higher for middle-managers than entry level employees in all five domains. In addition, there was a significant difference between the mean scores of importance ratings of workplace basics competencies when hotel/motel managers were classified by years of management experience. Less experienced managers (1-10 years of experience) rated all five domains higher in importance than did more experienced managers (11-40 years of experience).
520
$a
Conclusions. To the extent that data are valid and reliable, the following conclusions are warranted: (a) education and training for middle-management vs. entry level employees in the hotel/motel industry must be more intense and carried to higher levels of competency in the areas of: resources, information, interpersonal skills, systems, and technology; (b) less experienced managers hiring employees in the hotel/motel industry expect higher levels of workplace skills.
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http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9717160
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