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Workplace basics competencies (SCANS...

Harrison, Wilda Earlyn.

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Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers./
Author:	Harrison, Wilda Earlyn.
Description:	100 p.
Notes:	Source: Dissertation Abstracts International, Volume: 57-12, Section: A, page: 5128.
Contained By:	Dissertation Abstracts International57-12A.
Subject:	Education, Vocational. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9717160
ISBN:	0591253259

Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
Harrison, Wilda Earlyn.

Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers. - 100 p.

Source: Dissertation Abstracts International, Volume: 57-12, Section: A, page: 5128.

Thesis (Ph.D.)--University of Missouri - Columbia, 1996.

Purpose. The purpose of this study was to ascertain the importance of the workplace basics competencies needed by entry level and middle-management employees as perceived by hotel/motel managers. Data were collected to determine demographic information concerning hotel/motel managers.

ISBN: 0591253259Subjects--Topical Terms:

1017499
Education, Vocational.

Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
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020 $a 0591253259
035 $a (UnM)AAI9717160
035 $a AAI9717160
040 $a UnM $c UnM
100 1 $a Harrison, Wilda Earlyn. $3 1947727
245 1 0 $a Workplace basics competencies (SCANS) needed by entry-level and middle-management employees as perceived by hotel/motel managers.
300 $a 100 p.
500 $a Source: Dissertation Abstracts International, Volume: 57-12, Section: A, page: 5128.
500 $a Supervisor: Bob R. Stewart.
502 $a Thesis (Ph.D.)--University of Missouri - Columbia, 1996.
520 $a Purpose. The purpose of this study was to ascertain the importance of the workplace basics competencies needed by entry level and middle-management employees as perceived by hotel/motel managers. Data were collected to determine demographic information concerning hotel/motel managers.
520 $a Procedures. The purposive sample included 324 units identified from the 1995 Missouri Getaway Travel Guide of hotel/motel managers classified C ( $5 1 to \ $7 5 rates) or higher. The questionnaire was mailed to hotel/motel managers and asked them to rate their perceptions of the importance of the workplace basics competencies needed by their entry level and middle-management employees. They were also asked to answer questions focusing on information pertinent to the study. The hypotheses were tested using a two factor design with repeated measures on one factor, a split-plot design. This was completed by using multivariate analysis of variance (MANOVA) procedures.
520 $a Findings. There was a significant difference between the mean scores of the importance ratings of workplace basics competencies needed by entry level employees and the middle-management employees in the hotel/motel industry. The importance of workplace basics competencies were perceived to be higher for middle-managers than entry level employees in all five domains. In addition, there was a significant difference between the mean scores of importance ratings of workplace basics competencies when hotel/motel managers were classified by years of management experience. Less experienced managers (1-10 years of experience) rated all five domains higher in importance than did more experienced managers (11-40 years of experience).
520 $a Conclusions. To the extent that data are valid and reliable, the following conclusions are warranted: (a) education and training for middle-management vs. entry level employees in the hotel/motel industry must be more intense and carried to higher levels of competency in the areas of: resources, information, interpersonal skills, systems, and technology; (b) less experienced managers hiring employees in the hotel/motel industry expect higher levels of workplace skills.
590 $a School code: 0133.
650 4 $a Education, Vocational. $3 1017499
650 4 $a Business Administration, Management. $3 626628
650 4 $a Education, Higher. $3 543175
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690 $a 0745
710 2 0 $a University of Missouri - Columbia. $3 1017522
773 0 $t Dissertation Abstracts International $g 57-12A.
790 1 0 $a Stewart, Bob R., $e advisor
790 $a 0133
791 $a Ph.D.
792 $a 1996
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9717160