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Facilitating knowledge transfer in o...

Venters, Cassy Dierking.

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Facilitating knowledge transfer in organizations.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Facilitating knowledge transfer in organizations./
作者:	Venters, Cassy Dierking.
面頁冊數:	180 p.
附註:	Source: Dissertation Abstracts International, Volume: 65-06, Section: A, page: 2068.
Contained By:	Dissertation Abstracts International65-06A.
標題:	Education, Business. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3137760
ISBN:	9780496849307

Facilitating knowledge transfer in organizations.
Venters, Cassy Dierking.

Facilitating knowledge transfer in organizations. - 180 p.

Source: Dissertation Abstracts International, Volume: 65-06, Section: A, page: 2068.

Thesis (Ed.D.)--University of Missouri - Columbia, 2004.

This study used qualitative methods to explore how individuals in one organization facilitate the transfer of knowledge. Ten individuals, eight business counselors and two business center directors were interviewed for the study. These individuals provided data about how they solved challenging problems, how they obtained the knowledge they needed to solve those problems, and what they did with new knowledge they obtained. Data were also obtained through observation of a staff meeting, a client database, and collection of documents from each business center.

ISBN: 9780496849307Subjects--Topical Terms:

1017515
Education, Business.

Facilitating knowledge transfer in organizations.
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500 $a Source: Dissertation Abstracts International, Volume: 65-06, Section: A, page: 2068.
500 $a Adviser: Steven W. Graham.
502 $a Thesis (Ed.D.)--University of Missouri - Columbia, 2004.
520 $a This study used qualitative methods to explore how individuals in one organization facilitate the transfer of knowledge. Ten individuals, eight business counselors and two business center directors were interviewed for the study. These individuals provided data about how they solved challenging problems, how they obtained the knowledge they needed to solve those problems, and what they did with new knowledge they obtained. Data were also obtained through observation of a staff meeting, a client database, and collection of documents from each business center.
520 $a The findings showed that knowledge was primarily obtained through the work experience, past and current, of staff members. Positive relationships among staff in each center also contributed to obtaining knowledge because staff members relied on each other as information sources. And personal networks of contacts that each counselor developed through their past work experience and in the course of performing their job also contributed to obtaining knowledge. Limited data were available on how staff stored knowledge and the conclusion developed that there was limited storage of data or knowledge. The facilitators of knowledge transfer that emerged in this study developed into five general conclusions. Three of these related to communities-of-practice, positive relationships, socialization and collaboration among center staff. Additionally, it was shown that few organizational processes and routines were used to transfer knowledge and that managers could positively influence knowledge transfer practices among staff.
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