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Quality service : = what every hospi...
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Martin, William B.
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Quality service : = what every hospitality manager needs to know /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Quality service :/ William B. Martin.
其他題名:
what every hospitality manager needs to know /
作者:
Martin, William B.
出版者:
Upper Saddle River, N.J. :Prentice Hall, : c2002.,
面頁冊數:
xvii, 202 p. :ill. ;24 cm.
標題:
Hospitality industry. -
ISBN:
0130930180 (pbk.) :
Quality service : = what every hospitality manager needs to know /
Martin, William B.
Quality service :
what every hospitality manager needs to know /William B. Martin. - Upper Saddle River, N.J. :Prentice Hall,c2002. - xvii, 202 p. :ill. ;24 cm.
Includes bibliographical references (p. 197-198) and index.
ISBN: 0130930180 (pbk.) :US61.60
LCCN: 2001034012Subjects--Topical Terms:
614959
Hospitality industry.
LC Class. No.: TX911 / .M373 2002
Dewey Class. No.: 647.95/068
Quality service : = what every hospitality manager needs to know /
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