Martin, William B.
概要
| 作品: | 1 作品在 0 項出版品 0 種語言 | |
|---|---|---|
書目資訊
Managing quality customer service = [a practical guide for establishing a service operation] /
by:
NetLibrary, Inc.; Martin, William B.
(書目-語言資料,印刷品)
Quality service : = what every hospitality manager needs to know /
by:
Martin, William B.
(書目-語言資料,印刷品)