Melissen, Frans,
概要
| 作品: | 2 作品在 0 項出版品 0 種語言 | |
|---|---|---|
書目資訊
Improving sustainability in the hospitality industry /
by:
Melissen, Frans,; Sauer, Lieke,
(書目-語言資料,印刷品)
Sustainable customer experience design : = co-creating experiences in events, tourism and hospitality /
by:
Melissen, Frans,; Smit, Bert,
(書目-語言資料,印刷品)
主題
Hospitality industry- Environmental aspects.
Sustainable development.
Hospitality industry- Management.
Service industries- Customer services.
Tourism- Customer services.
Sustainable tourism.
Hospitality industry- Customer services.
Social responsibility of business.
Special events industry- Customer services.
Customer relations.
Consumer satisfaction.