Melissen, Frans,
Overview
| Works: | 2 works in 0 publications in 0 languages | |
|---|---|---|
Titles
Improving sustainability in the hospitality industry /
by:
Melissen, Frans,; Sauer, Lieke,
(Language materials, printed)
Sustainable customer experience design : = co-creating experiences in events, tourism and hospitality /
by:
Melissen, Frans,; Smit, Bert,
(Language materials, printed)
Subjects
Hospitality industry- Environmental aspects.
Sustainable development.
Hospitality industry- Management.
Service industries- Customer services.
Tourism- Customer services.
Sustainable tourism.
Hospitality industry- Customer services.
Social responsibility of business.
Special events industry- Customer services.
Customer relations.
Consumer satisfaction.