服務接觸
概要
| 作品: | 11 作品在 4 項出版品 4 種語言 | |
|---|---|---|
書目資訊
沈浸前因與沈浸體驗對顧客滿意度之影響─以溯溪活動為例 = = The Influence of Flow Antecedents and Flow Experience on Customer Satisfaction─ An Example of River Tracing /
by:
(書目-語言資料,印刷品)
觀光工廠顧客知覺真實性與顧客反應間關係之研究 = = A Study on the Relationship between Customer Perceived Authenticity and Customer Responses in Tourism Factory /
by:
(書目-語言資料,印刷品)
員工誘發的奧客？連結第一線員工情緒發洩與顧客不當行為之探討 = = Induced dysfunctional customer ? linking an employee’s venting and dysfunctional customer behavior /
by:
(書目-語言資料,印刷品)
顧客旅程地圖的建構 : = 以顧客在腳底按摩店的服務體驗為例 = Constructing a customer journey map - An Example of customer experience at foot massage shops /
by:
(書目-語言資料,印刷品)
主題