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The impact of Internet information c...

Dutta, Mohan Jyoti.

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The impact of Internet information completeness: The moderating role of Web use motivation.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The impact of Internet information completeness: The moderating role of Web use motivation./
Author:	Dutta, Mohan Jyoti.
Description:	248 p.
Notes:	Adviser: Ronald J. Faber.
Contained By:	Dissertation Abstracts International62-07A.
Subject:	Information Science. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3020588
ISBN:	0493320636

The impact of Internet information completeness: The moderating role of Web use motivation.
Dutta, Mohan Jyoti.

The impact of Internet information completeness: The moderating role of Web use motivation. - 248 p.

Adviser: Ronald J. Faber.

Thesis (Ph.D.)--University of Minnesota, 2001.

As more and more patients are using the Internet to procure health information, the need to determine the quality of health information on the Internet is growing. Recently, there has been a surge of expert-based efforts to develop criteria for ascertaining health information quality. Applying a consumer-based approach to health information quality, this study looks at the effect of web use motivation (surfing-searching) on the way consumers respond to a health information criterion. The criterion selected for this study is completeness. Based on the analogy between involvement and web use motivation, this study draws on the theoretical foundations of the Elaboration Likelihood Model to develop hypotheses for how surfers and searchers would respond to information completeness. The study establishes that information completeness is a central criterion that requires cognitive processing. Furthermore, the findings of the study suggest that web use motivation (surfing-searching) is not directly analogous with involvement, although there is a significant difference between the involvement levels of surfers and searchers. Unlike low involvement respondents in traditional ELM studies and similar to the information searchers of this study, the health Website surfers process information centrally, paying attention to the level of completeness of the message. It was also observed that both surfers and searchers experience flow during their tour of the Website. When their emotional responses are considered, it was found that while searchers are more skeptical, anxious and doubtful, surfers are more curious, interested, and excited.

ISBN: 0493320636Subjects--Topical Terms:

1017528
Information Science.

The impact of Internet information completeness: The moderating role of Web use motivation.
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245 1 0 $a The impact of Internet information completeness: The moderating role of Web use motivation.
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500 $a Source: Dissertation Abstracts International, Volume: 62-07, Section: A, page: 2275.
502 $a Thesis (Ph.D.)--University of Minnesota, 2001.
520 $a As more and more patients are using the Internet to procure health information, the need to determine the quality of health information on the Internet is growing. Recently, there has been a surge of expert-based efforts to develop criteria for ascertaining health information quality. Applying a consumer-based approach to health information quality, this study looks at the effect of web use motivation (surfing-searching) on the way consumers respond to a health information criterion. The criterion selected for this study is completeness. Based on the analogy between involvement and web use motivation, this study draws on the theoretical foundations of the Elaboration Likelihood Model to develop hypotheses for how surfers and searchers would respond to information completeness. The study establishes that information completeness is a central criterion that requires cognitive processing. Furthermore, the findings of the study suggest that web use motivation (surfing-searching) is not directly analogous with involvement, although there is a significant difference between the involvement levels of surfers and searchers. Unlike low involvement respondents in traditional ELM studies and similar to the information searchers of this study, the health Website surfers process information centrally, paying attention to the level of completeness of the message. It was also observed that both surfers and searchers experience flow during their tour of the Website. When their emotional responses are considered, it was found that while searchers are more skeptical, anxious and doubtful, surfers are more curious, interested, and excited.
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