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Offshoring and working conditions in...

Ghosheh, Naj.

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Offshoring and working conditions in remote work

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Offshoring and working conditions in remote work/ edited by Jon C. Messenger and Naj Ghosheh.
其他作者:	Ghosheh, Naj.
出版者:	Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan; : 2010.,
面頁冊數:	xxi, 282 p. :ill.
內容註:	Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.
標題:	Offshore outsourcing. -
電子資源:	http://link.springer.com/10.1057/9780230289888access to fulltext (Palgrave)
ISBN:	0230289886

Offshoring and working conditions in remote work
Offshoring and working conditions in remote work[electronic resource] /edited by Jon C. Messenger and Naj Ghosheh. - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan;2010. - xxi, 282 p. :ill.

Includes bibliographical references and index.

Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.

As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers on?how the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.

Electronic reproduction.
Basingstoke, England :
Palgrave Macmillan,
2010.

Mode of access:World Wide Web.

ISBN: 0230289886Subjects--Topical Terms:

908624
Offshore outsourcing.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HD2365 / .O34 2010

Dewey Class. No.: 331.2

Offshoring and working conditions in remote work
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245 0 0 $a Offshoring and working conditions in remote work $h [electronic resource] / $c edited by Jon C. Messenger and Naj Ghosheh.
260 $a Houndmills, Basingstoke, Hampshire ; $a New York : $b Palgrave Macmillan; $a [Geneva] : $b International Labour Organization, $c 2010.
300 $a xxi, 282 p. : $b ill.
504 $a Includes bibliographical references and index.
505 0 $a Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.
520 $a As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers on?how the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.
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