Handbook of hospitality human resour...
Tesone, D. V.

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  • Handbook of hospitality human resources management
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: Handbook of hospitality human resources management/ edited by Dana V. Tesone.
    其他作者: Tesone, D. V.
    出版者: Oxford, UK ;Butterworth-Heinemann, : 2008.,
    面頁冊數: xxvii, 522 p. :ill. ;24 cm.
    內容註: Human Resource Management Planning: Missions, Visions, Objectives and Strategies; Job Analysis: The Basis for all things HR; Getting it right the First Time: Using Job Competencies for Positive Hiring Outcomes in the Hospitality Industry; Organizational Culture in the Casual Dining Industry: The Impact that Culture has on Service Quality and Customers' Intention to Return; Ethical Principles and Practices in Human Resources Management; Human Resource Management and a Service Culture; Employee Relations: A Problem Solving Approach; Human Resource Management Role in Ethics within the Hospitality Idustry; Organisational Communication in the Hospitality Industry; Employee Turnover: Calculation of Turnover Rates and Costs; The Role of Conflict Management in Human Resource Development in Human Resource Management in the Hospitality Industry; Work-Family Conflict and Facilitation: Implications for Hospitality Researchers; The Optimal Hospitality Leader: Creating a Thriving, Self-Motivating Leadership-Followership Organizational Network; The Path of Least Resistance? Choice and Constraint in HRM Strategy in the UK Hotel Sector; Employee Orientation and Mentoring Programs; Human Capital Development: A Return on Investment Perspective; Contributing to Employee Development through Training and Development; An HR Practitioner's Point of View: Four Actions that HR Executives can take to get Their Services Used; Employee Management and Innovation; Development of a Sustainable Tourism Hospitality Human Resources Management Module: A Template for teaching Sustainability across the Curriculum; Strategic Human Resource Issues in Hospitality and Tourism.
    標題: Hospitality industry - Handbooks, manuals, etc. - Personnel management -
    電子資源: http://www.sciencedirect.com/science/book/9780080450810An electronic book accessible through the World Wide Web; click for information
    ISBN: 0080450814
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