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網路購物服務補救對知覺公平、滿意度與再購意圖關係研究-聲譽為調節變數 =...

王偉權

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網路購物服務補救對知覺公平、滿意度與再購意圖關係研究-聲譽為調節變數 = = The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	網路購物服務補救對知覺公平、滿意度與再購意圖關係研究-聲譽為調節變數 = / 王偉權撰
Reminder of title:	The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator /
remainder title:	The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator
Author:	王偉權
other author:	祝道松
Published:	[花蓮縣壽豐鄉] : [國立東華大學企業管理學系], : 民99[2010],
Description:	7,84面 : 圖,表 ; 30公分
Notes:	指導教授:祝道松
Subject:	服務補救 -
Online resource:	http://etd.lib.ndhu.edu.tw/ETD-db/ETD-search-c/view_etd?URN=etd-0721110-085016PDF全文

網路購物服務補救對知覺公平、滿意度與再購意圖關係研究-聲譽為調節變數 = = The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator /
王偉權

網路購物服務補救對知覺公平、滿意度與再購意圖關係研究-聲譽為調節變數 = The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator / The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator王偉權撰 - [花蓮縣壽豐鄉] : [國立東華大學企業管理學系], 民99[2010] - 7,84面 : 圖,表 ; 30公分

指導教授:祝道松

碩士論文--國立東華大學企業管理學系,2010

參考書目:面65-73Subjects--Topical Terms:

2361327
服務補救

網路購物服務補救對知覺公平、滿意度與再購意圖關係研究-聲譽為調節變數 = = The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator /
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