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Strategic planning and organizationa...

Capella University., School of Business.

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Strategic planning and organizational performance: An investigation using the balanced scorecard in non-profit organizations.

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Strategic planning and organizational performance: An investigation using the balanced scorecard in non-profit organizations./
作者:	Blackmon, Valerie Y.
面頁冊數:	124 p.
附註:	Adviser: Janice M. Spangenburg.
Contained By:	Dissertation Abstracts International69-06A.
標題:	Business Administration, Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3311386
ISBN:	9780549628897

Strategic planning and organizational performance: An investigation using the balanced scorecard in non-profit organizations.
Blackmon, Valerie Y.

Strategic planning and organizational performance: An investigation using the balanced scorecard in non-profit organizations. - 124 p.

Adviser: Janice M. Spangenburg.

Thesis (Ph.D.)--Capella University, 2008.

The present study investigated the utility of strategic planning as a tool that promotes organizational performance in non-profit organizations. It used a retrospective cross-sectional research design to compare organizational outcomes for organizations that employed strategic planning protocols with organizational outcomes for those that did not employ strategic planning protocols. The results indicated a statistically significant difference between the mean composite scores of strategic planning organizations verses non-strategic planning organizations. Statistically significant differences were established in five domains: strategic planning activities, mission achievement, customer processes, employee growth and learning and financial processes. A statistically significant difference was not revealed on the internal business processes domain. Additional, data analyses for each research hypothesis indicated statistical significance as well, thereby supporting each hypothesis.

ISBN: 9780549628897Subjects--Topical Terms:

626628
Business Administration, Management.

Strategic planning and organizational performance: An investigation using the balanced scorecard in non-profit organizations.
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