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Customer knowledge management : = pe...
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Al-Shammari, Minwir, (1962-)
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Customer knowledge management : = people, processes, and technology /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer knowledge management :/ Minwir Al-Shammari.
其他題名:
people, processes, and technology /
作者:
Al-Shammari, Minwir,
出版者:
Hershey, PA :Information Science Reference, : c2009.,
面頁冊數:
xxiv, 360 p. :ill. ;27 cm.
附註:
"Premier reference source"--Cover.
標題:
Customer relations. -
ISBN:
9781605662589 :
Customer knowledge management : = people, processes, and technology /
Al-Shammari, Minwir,1962-
Customer knowledge management :
people, processes, and technology /Minwir Al-Shammari. - Hershey, PA :Information Science Reference,c2009. - xxiv, 360 p. :ill. ;27 cm.
"Premier reference source"--Cover.
Includes bibliographical references and index.
"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.
ISBN: 9781605662589 :US165.00
LCCN: 2008037389Subjects--Topical Terms:
578582
Customer relations.
LC Class. No.: HF5415.5 / .A424 2009
Dewey Class. No.: 658.4/038
Customer knowledge management : = people, processes, and technology /
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