紀錄類型: |
書目-語言資料,印刷品
: Monograph/item
|
正題名/作者: |
Working with difficult people/ William Lundin, Kathleen Lundin, and Michael S. Dobson. |
作者: |
Lundin, William, |
其他作者: |
Dobson, Michael Singer. |
出版者: |
New York :AMACOM, : c2009., |
面頁冊數: |
120 p. :ill. ;23 cm. |
附註: |
Includes index. |
內容註: |
How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people. |
標題: |
Conflict management - Case studies. - |
電子資源: |
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=236178An electronic book accessible through the World Wide Web; click for information |
ISBN: |
0814410359 (electronic bk.) |