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Harvard business review on customer ...
~
Harvard Business School Press.
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Harvard business review on customer relationship management
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Harvard business review on customer relationship management/
其他題名:
Customer relationship management
出版者:
Boston :Harvard Business School Press, : c2001.,
面頁冊數:
vii, 192 p. :ill. ;21 cm.
標題:
Customer relations - Management. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=79108An electronic book accessible through the World Wide Web; click for information
ISBN:
0585440719 (electronic bk.)
Harvard business review on customer relationship management
Harvard business review on customer relationship management
[electronic resource].Customer relationship management - Boston :Harvard Business School Press,c2001. - vii, 192 p. :ill. ;21 cm. - A Harvard business review paperback. - Harvard business review paperback series..
Includes bibliographical references and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2003.
Available via World Wide Web.
ISBN: 0585440719 (electronic bk.)Subjects--Topical Terms:
582814
Customer relations
--Management.Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5414.5 / .H37 2001eb
Dewey Class. No.: 658.8/12
Harvard business review on customer relationship management
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