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Everyone is a customer = a proven me...
~
Rottenberg, David, (1946-)
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Everyone is a customer = a proven method for measuring the value of every relationship in the era of collaborative business /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Everyone is a customer/ Jeffrey Shuman and Janice Twombly, with David Rottenberg.
其他題名:
a proven method for measuring the value of every relationship in the era of collaborative business /
作者:
Shuman, Jeffrey C.,
其他作者:
Rottenberg, David,
出版者:
[Chicago] :Dearborn Trade Pub., : c2002.,
面頁冊數:
xxiii, 210 p. :ill. ;24 cm.
標題:
Customer relations. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=73986An electronic book accessible through the World Wide Web; click for information
ISBN:
0585434247 (electronic bk.)
Everyone is a customer = a proven method for measuring the value of every relationship in the era of collaborative business /
Shuman, Jeffrey C.,1945-
Everyone is a customer
a proven method for measuring the value of every relationship in the era of collaborative business /[electronic resource] :Jeffrey Shuman and Janice Twombly, with David Rottenberg. - [Chicago] :Dearborn Trade Pub.,c2002. - xxiii, 210 p. :ill. ;24 cm.
Includes bibliographical references (p. 199-201) and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2002.
Available via World Wide Web.
ISBN: 0585434247 (electronic bk.)Subjects--Topical Terms:
578582
Customer relations.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5414.5 / S554 2002eb
Dewey Class. No.: 658.8/12
Everyone is a customer = a proven method for measuring the value of every relationship in the era of collaborative business /
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AMF
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