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Customer care = how to create an eff...
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Customer care = how to create an effective customer focus /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer care/ Sarah Cook.
其他題名:
how to create an effective customer focus /
作者:
Cook, Sarah,
出版者:
London :Kogan Page, : 2000.,
面頁冊數:
viii, 215 p. :ill. ;23 cm.
附註:
Previous ed.: 1997.
標題:
Customer relations. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=62802An electronic book accessible through the World Wide Web; click for information
ISBN:
0585384460 (electronic bk.)
Customer care = how to create an effective customer focus /
Cook, Sarah,1955-
Customer care
how to create an effective customer focus /[electronic resource] :Sarah Cook. - 3rd ed. - London :Kogan Page,2000. - viii, 215 p. :ill. ;23 cm.
Previous ed.: 1997.
Includes bibliographical references (p. [207]-[208]) and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2001.
Available via World Wide Web.
ISBN: 0585384460 (electronic bk.)Subjects--Topical Terms:
578582
Customer relations.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .C67 2000eb
Customer care = how to create an effective customer focus /
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