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The customer differential = the comp...

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The customer differential = the complete guide to implementing customer relationship management /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The customer differential/ Melinda Nykamp.
其他題名:	the complete guide to implementing customer relationship management /
作者:	Nykamp, Melinda.
出版者:	New York :AMACOM, : 2001.,
面頁冊數:	x, 212 p. :ill. ;23 cm.
標題:	Customer relations - Management. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=56744An electronic book accessible through the World Wide Web; click for information
ISBN:	0814425658 (electronic bk.)

The customer differential = the complete guide to implementing customer relationship management /
Nykamp, Melinda.

The customer differentialthe complete guide to implementing customer relationship management /[electronic resource] :Melinda Nykamp. - New York :AMACOM,2001. - x, 212 p. :ill. ;23 cm.

Includes index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2001.

Available via World Wide Web.

ISBN: 0814425658 (electronic bk.)Subjects--Topical Terms:

582814
Customer relations
--Management.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .N947 2001eb

Dewey Class. No.: 658.8/12

The customer differential = the complete guide to implementing customer relationship management /
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