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How to click with everyone every time
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How to click with everyone every time
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
How to click with everyone every time/ David A. Rich.
作者:
Rich, David
出版者:
New York :McGraw-Hill, : c2004.,
面頁冊數:
xv, 154 p. ;23 cm.
附註:
Includes index.
內容註:
The missing link -- The case for contagions -- Contagious principle #1: confidence -- Contagious principle #2: curiosity -- Contagious principle #3: connectedness -- Contagious principle #4: commitment -- Contagious principle #5: conviction -- Contagious principle #6: cheerfulness -- Contagious principle #7: courage -- Contagious principle #8: competency -- Contagious principle #9: compassion -- Contagious principle #10: contentment -- Putting it all together: congruency -- Can a business be contagious?
標題:
Customer relations. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=135293An electronic book accessible through the World Wide Web; click for information
ISBN:
0071457267 (electronic bk.)
How to click with everyone every time
Rich, David
How to click with everyone every time
[electronic resource] /David A. Rich. - New York :McGraw-Hill,c2004. - xv, 154 p. ;23 cm.
Includes index.
The missing link -- The case for contagions -- Contagious principle #1: confidence -- Contagious principle #2: curiosity -- Contagious principle #3: connectedness -- Contagious principle #4: commitment -- Contagious principle #5: conviction -- Contagious principle #6: cheerfulness -- Contagious principle #7: courage -- Contagious principle #8: competency -- Contagious principle #9: compassion -- Contagious principle #10: contentment -- Putting it all together: congruency -- Can a business be contagious?
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.
Available via World Wide Web.
ISBN: 0071457267 (electronic bk.)Subjects--Topical Terms:
578582
Customer relations.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .R594 2004eb
Dewey Class. No.: 650.1/3
How to click with everyone every time
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