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Crucial confrontations = tools for r...

Patterson, Kerry, (1946-)

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Crucial confrontations = tools for resolving broken promises, violated expectations, and bad behavior /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Crucial confrontations/ Kerry Patterson ... [et al.].
其他題名:	tools for resolving broken promises, violated expectations, and bad behavior /
其他作者:	Patterson, Kerry,
出版者:	New York :McGraw-Hill, : c2005.,
面頁冊數:	xviii, 284 p. ;23 cm.
標題:	Communication in management. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=135290An electronic book accessible through the World Wide Web; click for information
ISBN:	0071457232 (electronic bk.)

Crucial confrontations = tools for resolving broken promises, violated expectations, and bad behavior /
Crucial confrontationstools for resolving broken promises, violated expectations, and bad behavior /[electronic resource] :Kerry Patterson ... [et al.]. - New York :McGraw-Hill,c2005. - xviii, 284 p. ;23 cm.

Includes bibliographical references (p. 271-272) and index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.

Available via World Wide Web.

Mode of access: World Wide Web.

ISBN: 0071457232 (electronic bk.)Subjects--Topical Terms:

554152
Communication in management.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HM1121 / .C78 2005eb

Dewey Class. No.: 153.6

Crucial confrontations = tools for resolving broken promises, violated expectations, and bad behavior /
LDR:01108nam a2200253 a 45 001 743256
003 OCoLC
005 20080506
006 m d
007 cr cnu---unuuu
008 080506s2005 nyu sb 001 0 eng d
020 $a 0071457232 (electronic bk.)
035 $a ocm61109026
040 $a N $c N
049 $a AMFA
050 1 4 $a HM1121 $b .C78 2005eb
082 0 4 $a 153.6 $2 22
245 0 0 $a Crucial confrontations $h [electronic resource] : $b tools for resolving broken promises, violated expectations, and bad behavior / $c Kerry Patterson ... [et al.].
260 $a New York : $c c2005. $b McGraw-Hill,
300 $a xviii, 284 p. ; $c 23 cm.
504 $a Includes bibliographical references (p. 271-272) and index.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2005. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
538 $a Mode of access: World Wide Web.
650 $a Communication in management. $3 554152
650 $a Communication in organizations. $3 542879
650 $a Interpersonal communication. $3 523686
650 $a Interpersonal confrontation. $3 755434
650 $a Interpersonal relations. $3 518204
650 $a Communication $v Popular Works. $3 842513
650 $a Interpersonal Relations $v Popular Works. $3 826423
650 $a Interprofessional Relations $v Popular Works. $3 850534
650 $a Social Behavior $v Popular Works. $3 850535
655 $a Electronic books. $2 lcsh $3 542853
700 $a Patterson, Kerry, $d 1946- $3 850533
710 $a NetLibrary, Inc. $3 542851
856 4 0 $3 Bibliographic record display $u http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=135290 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF