| 內容註: |
Make people your top priority -- Be an exemplar -- Give cause (aspire) -- Hire the best -- Fight to pay people the best -- Personalize relationships -- Liberate people with trust -- Communicate immediately -- Initiate learning -- Know what you want to be -- Agree the contribution to be made -- Measure what is important -- Disappear -- Tell stories -- Celebrate any success -- Touch your team -- Clean toilets, push trolleys, and serve customers -- Inspire team members -- Write, ring, and remember -- Take the lead in becoming the best -- Create performance lines in your mind -- Put yourself on the line -- Work hard -- Praise regularly and reprimand rarely -- Be straight -- Fire poor performers -- Dignify team members -- Cooperate and create a "yes" spirit -- Identify motivations -- Let people express themselves -- Show team members you care -- Minimize meetings -- Minimize consultation -- Stamp out bad behavior -- Teach yourself -- Study team members like a book -- Drop people in the deep end -- Nurture -- Send team members away -- First mindset : people -- Second mindset : customers -- Third mindset : money -- Fourth mindset : positivity 44 fifth mindset : 110% attitude -- Sixth mindset : pioneering -- Be indiscreet -- Look happy -- Be unhappy from time to time -- Experiment with new motivational stimuli -- Retreat, relax, reflect, review, and recharge. |