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Customer culture = how Fed Ex and ot...

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Customer culture = how Fed Ex and other great companies put the customer first every day /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer culture/ Michael D. Basch.
其他題名:	how Fed Ex and other great companies put the customer first every day /
作者:	Basch, Michael D.
出版者:	Upper Saddle River, NJ :Prentice Hall PTR, : c2002.,
面頁冊數:	xxv, 274 p. :ill. ;24 cm.
附註:	Includes index.
叢書名:	Financial Times Prentice Hall books
標題:	Organizational effectiveness - Case studies. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=105751An electronic book accessible through the World Wide Web; click for information
ISBN:	0131517112 (electronic bk.)

Customer culture = how Fed Ex and other great companies put the customer first every day /
Basch, Michael D.

Customer culturehow Fed Ex and other great companies put the customer first every day /[electronic resource] :Michael D. Basch. - Upper Saddle River, NJ :Prentice Hall PTR,c2002. - xxv, 274 p. :ill. ;24 cm. - Financial Times Prentice Hall books.

Includes index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2004.

Available via World Wide Web.

ISBN: 0131517112 (electronic bk.)Subjects--Topical Terms:

659687
Organizational effectiveness
--Case studies.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HD58.7 / .B372 2002eb

Dewey Class. No.: 658

Customer culture = how Fed Ex and other great companies put the customer first every day /
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