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The quest for loyalty = creating val...

Reichheld, Frederick F.

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The quest for loyalty = creating value through partnership /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The quest for loyalty/ edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.
其他題名:	creating value through partnership /
其他作者:	Reichheld, Frederick F.
出版者:	Boston, MA :Harvard Business School Press, : c1996.,
面頁冊數:	xxvi, 278 p. :ill. ;24 cm.
附註:	Includes index.
標題:	Corporations - Investor relations. -
電子資源:	http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=7255An electronic book accessible through the World Wide Web; click for information
ISBN:	058505648X (electronic bk.)

The quest for loyalty = creating value through partnership /
The quest for loyaltycreating value through partnership /[electronic resource] :edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook. - Boston, MA :Harvard Business School Press,c1996. - xxvi, 278 p. :ill. ;24 cm. - A Harvard business review book. - Harvard business review book series..

Includes index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2000.

Available via the World Wide Web.

ISBN: 058505648X (electronic bk.)Subjects--Topical Terms:

729882
Corporations
--Investor relations.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .Q47 1996eb

Dewey Class. No.: 658.8/12

The quest for loyalty = creating value through partnership /
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