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Managing by measuring = how to impro...

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Managing by measuring = how to improve your organization's performance through effective benchmarking /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Managing by measuring/ Mark T. Czarnecki.
其他題名:	how to improve your organization's performance through effective benchmarking /
作者:	Czarnecki, Mark T.
出版者:	New York :AMACOM, : c1999.,
面頁冊數:	xi, 271 p. :ill. ;24 cm.
標題:	Benchmarking (Management) -
電子資源:	http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=1918An electronic book accessible through the World Wide Web; click for information
ISBN:	0585024219 (electronic bk.)

Managing by measuring = how to improve your organization's performance through effective benchmarking /
Czarnecki, Mark T.

Managing by measuringhow to improve your organization's performance through effective benchmarking /[electronic resource] :Mark T. Czarnecki. - New York :AMACOM,c1999. - xi, 271 p. :ill. ;24 cm.

Includes bibliographical references and index.

Measurements-oriented corporation --ch. 1.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
1999.

Available via the World Wide Web.

ISBN: 0585024219 (electronic bk.)Subjects--Topical Terms:

645972
Benchmarking (Management)
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HD62.15 / .C95 1999eb

Dewey Class. No.: 658.5/62

Managing by measuring = how to improve your organization's performance through effective benchmarking /
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100 $a Czarnecki, Mark T. $3 754591
245 1 0 $a Managing by measuring $h [electronic resource] : $b how to improve your organization's performance through effective benchmarking / $c Mark T. Czarnecki.
260 $a New York : $c c1999. $b AMACOM,
300 $a xi, 271 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
505 0 0 $g ch. 1. $t Measurements-oriented corporation -- $g ch. 2. $t Organizing to collect measures -- $g ch. 3. $t Identifying effective measures -- $g ch. 4. $t Measurement tools and techniques -- $g ch. 5. $t Measuring and reporting internal performance -- $g ch. 6. $t Customer satisfaction measurement -- $g ch. 7. $t Benchmarking: measuring vs. other companies -- $g ch. 8. $t Institutionalizing and refining the measurements program -- $g ch. 9. $t Business process reengineering -- $g ch. 10. $t Using systems in a measurement program.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 1999. $n Available via the World Wide Web. $n Available in multiple electronic file formats. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Benchmarking (Management) $3 645972
650 $a Organizational effectiveness. $3 529314
650 $a Efficacit歋 organisationnelle. $3 754592
650 $a 榼talonnage concurrentiel. $3 754593
655 $a Electronic books. $2 lcsh $3 542853
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