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Microsoft CRM for dummies /

~

DeLisa, Michael.

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Microsoft CRM for dummies /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Microsoft CRM for dummies // by Joel Scott and MichaelDeLisa.
其他題名:	Microsoft Customer Relationship Management fordummies.
作者:	Scott, Joel.
其他作者:	DeLisa, Michael.
出版者:	Hoboken, NJ :Wiley Publishing, Inc., : c2003.,
面頁冊數:	xvi, 364 p. :ill. ;24 cm.
附註:	Includes index.
叢書名:	--For dummies.
標題:	Customer relations - Data processing. -
ISBN:	0764516981 (pbk.) :

Microsoft CRM for dummies /
Scott, Joel.

Microsoft CRM for dummies /Microsoft Customer Relationship Management fordummies.by Joel Scott and MichaelDeLisa. - Hoboken, NJ :Wiley Publishing, Inc.,c2003. - xvi, 364 p. :ill. ;24 cm. - --For dummies..

Includes index.

ISBN: 0764516981 (pbk.) :US24.99

LCCN: 2003101857Subjects--Uniform Titles:

Microsoft CRM.
Subjects--Topical Terms:

738003
Customer relations
--Data processing.

LC Class. No.: HF5415.5 / .S36 2003

Microsoft CRM for dummies /
LDR:00592nam a2200193 a 45 001 693465
005 20040920
008 040920s2003 njua 001 0 eng d
010 $a 2003101857
020 $a 0764516981 (pbk.) : $c US24.99
035 $a cua000228101
035 $a imw93000022
040 $a IEP $c IEP $d CVU
050 4 $a HF5415.5 $b .S36 2003
100 $a Scott, Joel. $3 742927
245 1 0 $a Microsoft CRM for dummies / $c by Joel Scott and MichaelDeLisa.
246 3 $a Microsoft Customer Relationship Management fordummies.
260 $a Hoboken, NJ : $c c2003. $b Wiley Publishing, Inc.,
300 $a xvi, 364 p. : $b ill. ; $c 24 cm.
440 0 $a --For dummies.
500 $a Includes index.
630 $a Microsoft CRM. $3 742929
650 $a Customer relations $x Data processing. $3 738003
650 $a Customer services $x Management $x Data processing. $3 742928
650 $a Relationship marketing. $3 548872
700 $a DeLisa, Michael. $3 742926

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