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Customer relationship management : =...
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Brown, Stanley A., (1946-)
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Customer relationship management : = a strategic imperative in the world of e-business /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer relationship management :/ editor and contributor, Stanley A. Brown.
其他題名:
a strategic imperative in the world of e-business /
其他作者:
Brown, Stanley A.,
出版者:
Toronto :John Wiley & Sons Canada, : c2000.,
面頁冊數:
xxviii, 345 p. :ill. ;24 cm.
標題:
Customer relations - Management. -
ISBN:
0471644099 :
Customer relationship management : = a strategic imperative in the world of e-business /
Customer relationship management :
a strategic imperative in the world of e-business /editor and contributor, Stanley A. Brown. - Toronto :John Wiley & Sons Canada,c2000. - xxviii, 345 p. :ill. ;24 cm.
Includes bibliographical references.
ISBN: 0471644099 :US29.95
LCCN: 00709499
Nat. Bib. No.: C00-930951-9Subjects--Topical Terms:
582814
Customer relations
--Management.
LC Class. No.: HF5415.5 / .C836 2000
Dewey Class. No.: 658.8/12
Customer relationship management : = a strategic imperative in the world of e-business /
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HF5415.5 C836 2000
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