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Accelerating customer relationships ...

Swift, Ronald S.

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Accelerating customer relationships : = using CRM and relationship technologies /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Accelerating customer relationships :/ Ronald S. Swift.
其他題名:	using CRM and relationship technologies /
作者:	Swift, Ronald S.
出版者:	Upper Saddle River, NJ :Prentice Hall PTR, : c2001.,
面頁冊數:	xxi, 480 p. :ill. ;25 cm.
標題:	Customer relations. -
ISBN:	0130889849 :

Accelerating customer relationships : = using CRM and relationship technologies /
Swift, Ronald S.

Accelerating customer relationships :using CRM and relationship technologies /Ronald S. Swift. - Upper Saddle River, NJ :Prentice Hall PTR,c2001. - xxi, 480 p. :ill. ;25 cm.

Includes bibliographical references (p. [431]-456) and index.

ISBN: 0130889849 :US34.95

LCCN: 00047913Subjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HF5415.5 / .S95 2001

Dewey Class. No.: 658.8/12

Accelerating customer relationships : = using CRM and relationship technologies /
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