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Return on quality : = measuring the ...
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Keiningham, Timothy L.
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Return on quality : = measuring the financial impact of your company's quest for quality /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Return on quality :/ Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.
其他題名:
measuring the financial impact of your company's quest for quality /
作者:
Rust, Roland T.
其他作者:
Keiningham, Timothy L.
出版者:
Chicago, Ill. :Probus Pub. Co., : c1994.,
面頁冊數:
xx, 225 p. :ill. ;24 cm.
附註:
ROQ Model Diskette (order no. 547D) with two sample data sets, designed to accompany appendices in book, available by special order.
標題:
Total quality management - Evaluation. -
ISBN:
1557385475
Return on quality : = measuring the financial impact of your company's quest for quality /
Rust, Roland T.
Return on quality :
measuring the financial impact of your company's quest for quality /Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. - Chicago, Ill. :Probus Pub. Co.,c1994. - xx, 225 p. :ill. ;24 cm.
ROQ Model Diskette (order no. 547D) with two sample data sets, designed to accompany appendices in book, available by special order.
Includes bibliographical references and index.
ISBN: 1557385475
LCCN: 94139278Subjects--Topical Terms:
692774
Total quality management
--Evaluation.
LC Class. No.: HD62.15 / .R87 1994
Dewey Class. No.: 658.5/62
Return on quality : = measuring the financial impact of your company's quest for quality /
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罕用書庫221室(美崙校區,調書請點預約)(RU_221)
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罕用書庫221室(美崙校區,調書請點預約)(RU_221)
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HD62.15 R971 1994
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