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The contemporary hotel industry = a people management perspective /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The contemporary hotel industry/ by Charalampos Giousmpasoglou, Evangelia Marinakou.
其他題名:	a people management perspective /
作者:	Giousmpasoglou, Charalampos.
其他作者:	Marinakou, Evangelia.
出版者:	Cham :Springer International Publishing : : 2024.,
面頁冊數:	xvii, 245 p. :ill., digital ;24 cm.
內容註:	Chapter 1: Introduction -- Chapter 2: An Overview of the Hotel Industry -- Chapter 3: The Nature of Managerial Work -- Chapter 4: Managerial Skills and Competencies -- Chapter 5: Leadership -- Chapter 6: Human Resources Management -- Chapter 7: Hospitality Education -- Chapter 8: Diversity and Gender Issues -- Chapter 9: Current Challenges and Future Perspectives.
Contained By:	Springer Nature eBook
標題:	Hotel management. -
電子資源:	https://doi.org/10.1007/978-3-031-52803-3
ISBN:	9783031528033

The contemporary hotel industry = a people management perspective /
Giousmpasoglou, Charalampos.

The contemporary hotel industrya people management perspective /[electronic resource] :by Charalampos Giousmpasoglou, Evangelia Marinakou. - Cham :Springer International Publishing :2024. - xvii, 245 p. :ill., digital ;24 cm. - Palgrave advances in managing and marketing tourism, hospitality, and events,2948-2798. - Palgrave advances in managing and marketing tourism, hospitality, and events..

Chapter 1: Introduction -- Chapter 2: An Overview of the Hotel Industry -- Chapter 3: The Nature of Managerial Work -- Chapter 4: Managerial Skills and Competencies -- Chapter 5: Leadership -- Chapter 6: Human Resources Management -- Chapter 7: Hospitality Education -- Chapter 8: Diversity and Gender Issues -- Chapter 9: Current Challenges and Future Perspectives.

This book provides a detailed account of the global hotel industry with focus on managerial work and people management. The understanding of the managers' work from a people management perspective is critical for successful hotel operations; nevertheless, it is an under researched area. Based on existing literature and extensive research carried out by the authors over fifteen years, the book explores the different aspects of managerial work in global hotel industry settings and covers core topics such general management, leadership, education and training, skills and competencies, crisis management, and managing diversity. The book's findings suggest that senior managers (i.e. General Managers and Heads of Department) should adopt a people-centric management and leadership style while at the same time maintain operational efficiency. A unique book in terms of scale and depth, it offers useful insights in both theoretical and practical perspectives. Charalampos (Babis) Giousmpasoglou is a principal academic at Bournemouth University. Babis is well versed in the luxury hospitality industry with 20 years experience as a senior manager in Greece. His academic experience includes teaching in Greece, Bahrain, and the United Kingdom. His research interests focus on managerial work, Hospitality Management, and HRM. Evangelia (Lia) Marinakou is a Principal Academic at Bournemouth University. She has held faculty positions and served as department head in business schools in Greece, France, Switzerland, Bahrain, and the United Kingdom. Lia's research interests include Gender and Diversity Management, Leadership, and Talent Management in the Hospitality Industry.

ISBN: 9783031528033

Standard No.: 10.1007/978-3-031-52803-3doiSubjects--Topical Terms:

659480
Hotel management.

LC Class. No.: TX911.3.M27

Dewey Class. No.: 647.94068

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