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Conflict Management Styles and the Performance of Selected Local Government Agencies in the Northern Region of Ghana.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Conflict Management Styles and the Performance of Selected Local Government Agencies in the Northern Region of Ghana./
作者:	Mohammed, Abukari.
面頁冊數:	1 online resource (170 pages)
附註:	Source: Dissertations Abstracts International, Volume: 84-09, Section: A.
Contained By:	Dissertations Abstracts International84-09A.
標題:	Sub Saharan Africa studies. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=30316776click for full text (PQDT)
ISBN:	9798377648451

Conflict Management Styles and the Performance of Selected Local Government Agencies in the Northern Region of Ghana.
Mohammed, Abukari.

Conflict Management Styles and the Performance of Selected Local Government Agencies in the Northern Region of Ghana. - 1 online resource (170 pages)

Source: Dissertations Abstracts International, Volume: 84-09, Section: A.

Thesis (Ph.D.)--Kwara State University (Nigeria), 2022.

Includes bibliographical references

Organisations are made up of different individuals with different opinions, interests, beliefs and perceptions and such differences often lead to conflicts. Conflict is a challenge for many managers, an issue very common in today's workplace. For any conflict management style to be successful in the management process of an organisation, it must take into consideration the cultural underpinnings of conflicts in it. The study investigated conflict management styles and performance of selected Local Government Agencies in the Northern Region of Ghana. The specific objectives were to: establish the effect of the collaboration style of conflict management on productivity; measure the effect of the accommodating style of conflict management on career growth and development; examine the effect of the avoidance style of conflict management on innovation; and assess the effect of the dominating style of conflict management on participatory decision making. Using the formular of sample size determination provided by Krejice and Morgan (1970) a sample of 291 respondents was determined from a population of 1,048 staff of selected Local Government Agencies in the Northern Region of Ghana and used for the study. This sample was determined using the formular. The study adopted a combination of multistage sampling techniques for the quantitative data and purposive sampling technique for the qualitative data. Standard multiple regression was employed for the research objectives one and two while thematic analyses were employed to examined the research objectives three and four. The findings of the research on all the variables supported the hypotheses and answered the research questions. The qualitative analysis and the quantitative study provided empirical evidence that supported the proposition that conflict management styles affect employees' performance in organisations. The study established that the Local Government Agencies (LGAs) in the Northern Region of Ghana are confronted with great challenges in conflict management. It was also established that using the collaboration style of conflict management increases performance in organisations more than other styles. Both the dominating and the avoidance styles were generally found to have negative effects on employees' performance, however, the dominating style was found to be better than the avoidance style.. The study recommended that the dominating style should be preferred to the avoidance style in decision making and innovation. It was further recommended that the collaborating style should be used most often to resolve conflicts in organisations. It was also recommended that one or a combination of conflict management styles should be used to resolve conflicts in the Local Government Agencies in the Northern Region of Ghana depending on the type of conflict. Also organisations should as much as possible desist from frequently using the avoidance and accommodating styles to resolve conflicts but should endeavor to combine the cooperative and uncooperative styles to resolve conflicts. Lastly, from the findings, it was inferred that conflict management education is an essential tool for team work and productivity enhancement. The study therefore, recommended that public service officers should be trained in conflict management.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2023

Mode of access: World Wide Web

ISBN: 9798377648451Subjects--Topical Terms:

3172272
Sub Saharan Africa studies.
Subjects--Index Terms:

Local government agenciesIndex Terms--Genre/Form:

542853
Electronic books.

Conflict Management Styles and the Performance of Selected Local Government Agencies in the Northern Region of Ghana.
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500 $a Source: Dissertations Abstracts International, Volume: 84-09, Section: A.
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504 $a Includes bibliographical references
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653 $a Local government agencies
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653 $a Organisations
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